Support in Achieving Operational Excellence

RTT is South Africa’s largest distribution company, entertaining a nationwide hub infrastructure for groupage and express deliveries. Another vital asset in their business portfolio is supply chain services offered to customers via the contract logistics division. RTT offers integrated logistics services from warehousing to home delivery by means of closed distribution concepts.


Overcoming cultural differences

Based on the findings of previous projects where TransCare audited the business processes, defined improvements and calculated the respective benefits, RTT and TransCare decided to make the next step on that path: Implementation! Therefore a common project team both of RTT and TransCare staff was set up. The focus of their 8 months project was short-haul optimization, transshipment re-organization and long-haul redesign. Understanding cultural differences and adapting European best practices according to the client’s requirements was of key importance. A close communication and working atmosphere was paramount to the success of this project.


Our Service

  • Project structure and management for the implementation.
  • Organization of a European logistics best practice trip.
  • Definition of KPI’s.
  • Increasing fleet visibility and establishing yield management.
  • Implementation of activity based costing.
  • Development of a route management tool and launch of route management.
  • Last mile consolidation.
  • Re-design of transshipment center (Process design, Cargo Flow, Organization).
  • Long-haul network analysis.
  • Development of a network calculation tool.
  • Change of organizational structure.



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