The protection of data is not only a legal obligation for TransCare, but also a special concern. When collecting, storing and processing data, TransCare observes the principles of the EU Data Protection Regulation / Regulation (EU) 2016/679 (DSGVO) in conjunction with the Federal Data Protection Act (BDSG) and, of course, your specifications as the data owner.


Right to information, correction, blocking or deletion

You have the right to free information on stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time, unless there is a conflict with legal obligations. If necessary, please contact the responsible body.


Right to withdrawal and complaint

If your consent to the processing of personal data has been granted, you have the right to revoke this consent at any time. The revocation can only apply to the future use of data and shall be addressed to the responsible body.
If necessary, you have the right to complain to the responsible supervisory authority. In this case please contact the responsible supervisory authority.


Data processing on this website

Personal data is collected on our website only to the extent that is technically necessary for usability, effectiveness and security. A transfer of data to third parties does not take place, or not without your consent, unless we are required by law or by court order.
Our hosting provider Vistec GmbH automatically collects and stores information in its server log files that your browser transmits to us. These are:
• browser type / version
• used operating system
• referrer URL (the previously visited page)
• IP address of the accessing computer
• time of the server request
These data are stored for backup purposes and may allow identification. There is no analysis of personal data. The statistical analysis of anonymous data records remains reserved. Storage is for data security reasons to ensure the stability and reliability of our system. A transfer of the data by Vistec GmbH to third parties and abroad does not take place. A merge of this data with other data sources will not be done.
When operating our website, we use cookies.


Used cookies, storage duration and purpose

borlabs-cookie – stored for 1 year
This cookie is set by the WordPress plugin ‘Borlabs Cookie’. It stores the settings of the visitors selected in the Cookie Box of Borlabs Cookie.
pll_language – stored for 1 year
This cookie is needed for the multi-linguality of the website. pll _language only stores the language chosen by the user without personal data.
PHPSESSID – stored until the end of the session
This cookie is a reference to a unique session ID set by our website code for an up-to-date browser session. This cookie does not collect any personal data of the user. The session ends when a user’s browser is closed.
External Media
NID – stored for 6 months
Used by Google Maps to unlock Google Maps content.


How can cookies be deactivated and deleted?

All web browsers have the ability to restrict or disable the use of cookies by configuring the settings or options of the browser accordingly. The browser can also display the cookies stored on the computer, as well as delete individual or all cookies. Please note that the settings for each browser and computer used must be adjusted separately. A corresponding manual can be found in the help menu of the browser or under:
Mozilla Firefox:
Google Chrome:
Microsoft Internet Explorer:
Apple Safari:
Without the use of cookies we can not guarantee the proper functioning of our website. Some features of the website may be disabled while certain pages may not be visible. You may need to make some settings manually each time you visit the page. More information can be found at:


Responsible body

TransCare GmbH
Danziger Straße 14
D-65191 Wiesbaden
Phone: +49 611 76 34 0
Fax: +49 611 76 34 169
Managing director: Ralf Jahncke

Responsible supervisory authority

Der Hessische Datenschutzbeauftragte (The hessian data protection officer)

Get in touch with us.