The protection of data is not only a legal obligation for TransCare, but also a special concern. When collecting, storing and processing data, TransCare observes the principles of the EU Data Protection Regulation / Regulation (EU) 2016/679 (DSGVO) in conjunction with the Federal Data Protection Act (BDSG) and, of course, your specifications as the data owner.


Right to information, correction, blocking or deletion

You have the right to free information on stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time, unless there is a conflict with legal obligations. If necessary, please contact the responsible body.


Right to withdrawal and complaint

If your consent to the processing of personal data has been granted, you have the right to revoke this consent at any time. The revocation can only apply to the future use of data and shall be addressed to the responsible body.
If necessary, you have the right to complain to the responsible supervisory authority. In this case please contact the responsible supervisory authority.


Data processing on this website

Personal data is collected on our website only to the extent that is technically necessary for usability, effectiveness and security. A transfer of data to third parties does not take place, or not without your consent, unless we are required by law or by court order.
Our hosting provider Vistec GmbH automatically collects and stores information in its server log files that your browser transmits to us. These are:
• browser type / version
• used operating system
• referrer URL (the previously visited page)
• IP address of the accessing computer
• time of the server request
These data are stored for backup purposes and may allow identification. There is no analysis of personal data. The statistical analysis of anonymous data records remains reserved. Storage is for data security reasons to ensure the stability and reliability of our system. A transfer of the data by Vistec GmbH to third parties and abroad does not take place. A merge of this data with other data sources will not be done.
When operating our website, we use cookies.


Used cookies, storage duration and purpose

PHPSESSID – stored until the end of the session
This cookie is a reference to a unique session ID set by our website code for an up-to-date browser session. This cookie does not collect any personal data of the user. The session ends when a user’s browser is closed.
pll_language – stored for 1 year
This cookie stores the language choice and the geographical origin of the user.
_utma – stored for 2 years
This third-party cookie created by Google Analytics distinguishes users and sessions. It also generates statistics about website traffic.
wfvt_(followed by an individual number) – stored for 30 minutes
We use the web application WordPress to manage the content of our websites. The cookie wfvt_ (followed by an individual number) is used to analyze user behavior on our websites to improve our service.
wordfence-verifiedHuman – stored for 24 hours
This cookie is used to determine if access to the site is made by a human rather than a bot.
cookie_notice_accepted – stored for 1 year
This cookie is set by a WordPress plugin ‘Cookie Notice’ when the user accepts our website’s cookie policy by clicking on the button ‘OK’ when visiting our website for the first time.


How can cookies be deactivated and deleted?

All web browsers have the ability to restrict or disable the use of cookies by configuring the settings or options of the browser accordingly. The browser can also display the cookies stored on the computer, as well as delete individual or all cookies. Please note that the settings for each browser and computer used must be adjusted separately. A corresponding manual can be found in the help menu of the browser or under:
Mozilla Firefox:
Google Chrome:
Microsoft Internet Explorer:
Apple Safari:
Without the use of cookies we can not guarantee the proper functioning of our website. Some features of the website may be disabled while certain pages may not be visible. You may need to make some settings manually each time you visit the page. More information can be found at:


Responsible body

TransCare GmbH
Danziger Straße 14
D-65191 Wiesbaden
Phone: +49 611 76 34 0
Fax: +49 611 76 34 169
Managing director: Ralf Jahncke

Responsible supervisory authority

Der Hessische Datenschutzbeauftragte (The hessian data protection officer)

Get in touch with us.